FAQ

"Are the Risers durable? "
Yes, the Pro Series Risers along with the bindings mounted on them are designed to be rugged and completely trouble-free. The five-year guarantee means that if you aren't happy with the product anytime during the first five years that you own it, or if it malfunctions during that period in normal use, you can simply ask that it be replaced or have your money refunded.

"How hard is it to mount and adjust the bindings myself? "

As of the '08 - '09 season, we are custom mounting and adjusting all bindings before shipping them to customers. In cases where the customer does not currently own a ski boot, we mount the bindings using the customer's street shoe size and recommend that they have a ski shop do the final adjustment when they buy or rent boots. We do include complete instructions for mounting and adjusting the bindings, however we recommend that all work on the bindings be done by a certified ski technician.

"Can I buy just a pair of bare risers without the bindings? "

No longer. We have sold bare risers in the past, however this has often been a source of problems for our customers. The risers are manufactured with 24+ binding mounting holes in them and thus can only rarely be used successfully with non-supported bindings.

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If I already have older Spruce Risers with only 4x4 mounting holes, how do I mount them on the Spruce 120 boards with the 4cm x 10cm insert pattern?

When you order a pair of the 120cm boards, we will pay to have your existing Risers returned to us to have the 4cm x 10cm mounting holes drilled in them. We will then return your risers to you mounted on your new boards.

 

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